001 800 3800 0038, 1 (613) 270-3746 Open the downloaded installation file. Create ticket in TrustedCare >> 001 800 3800 0038, Italy: When merchants and businesses need help with processing or equipment . 001 800 3800 0038, Malaysia: EMV is an abbreviation for Europay, MasterCard and Depending on your experience, sales teams and customer service may range from terrible to excellent. For Support for PAX, TransIT Pass and ISV Software: (855) 882-0507 or IntegratedCustomerCareOma@globalpay.com The XCharge website doesn’t provide any contact information and makes no mention of customer support options. Customers rely on OpenEdge to be the most innovative, reliable, and affordable application development platform in the industry. 001 800 3800 0038, Americas: XCharge mainly specializes on High Power Intelligent Charging solutions, its founders were some of the earliest members of Tesla’s charging program. a. Fax: 1 (877) 839-3538 We would like to hear about your experience with OpenEdge View. Works with Proxis Store Manager Classic plus many other software packages. XCharge Mobile provides the power and security of XCharge in an easy-to-use mobile application. Contact Support >> Germany: 00 49 21 15 95 20 Contact Support >> Spain: 00 34 917 99 74 77 Contact Support >> CARDWIZARD: 1 (952) 988-1512. Toll free landline: 1 (613) 270-3715 Toll free landline: By utilizing OpenEdge’s X-Charge software to handle every aspect of the payment transaction, credit card data is securely processed from end to end — from the moment it hits the PIN Pad, through the payment processing at OpenEdge.. With the fully PA-DSS compliant X-Charge software and secure EMV Chip readers, this ensures your customers’ data is never exposed during the payment process. 1 (613) 270-3715 00 33 2 38 60 77 20 All rights reserved. ... Openedge illegally seized my sales deposit for my March 2020 wine club run just as the Coronavirus pandemic was crippling the restaurant industry in the US refusing to forward the funds to me the merchant and ... Love how easy it is to process credit card payments with xcharge. Obtain your business' merchant account information by contacting OpenEdge at (888) 384-6006. Create ticket in TrustedCare >> Fax: 1 (613) 270-3260 Chip Cards The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. If you’d like to explore HSMs on our website, here are some links to help: ©2020 Entrust Corporation. 2. Toll free landline: 1 (613) 270-3715 *** You can now enjoy the secure, familiar functionality of XCharge® payment processing on the road. ECS Support >> Press Yes. Toll free landline: Returns >> XCharge, also known as OpenEdge or Global Payments, is an integrated credit card program that can be used to process credit and debit card transactions. 1 (613) 270-3715 With the OpenEdge 12 series you can build, scale and protect mission-critical business applications that are flexible enough to continuously evolve with the business. Reboot the XCharge Server PC if possible, or at least restart XCharge and the XCharge Server icon in … Fax: 1 (877) 839-3538 The terminal must support electronic signatures. As the winner of Reddot Award 2016: best of the best, our C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. Website: https://lp.globalpaymentsintegrated.com/opendental/ United States: Sales: 800-637-8268; Technical Support: 800-338-6614 To also process check payments, sign up for the OpenEdge check service. We have a professional customer service hotline and local service, IoT system enables OverTheAir (OTA) upgrades and remote auto diagnosis (solves over 90% of function problems), 24/7 after-sales service are offered to take good care of. 1 (613) 270-3715 After the switch, you will be redirected to OpenEdge View, Customer support information for Global Payments Integrated can be found below: Client Care: For OpenEdge Merchants: (800) 774-6462 (Option 3) or email customerservice@openedgepay.com For account numbers starting with: 9305, 4765, 5185, 5353: (800) 951-6577 For account numbers starting with: 5436, 3930, 3230, 4139: (800) 543-5327 or IntegratedCustomerCare@globalpay.com For account … Global Payments Integrated Payment Processing. When contacting OpenEdge be sure to: Specify you are integrating with Rock Gym Pro and would like to use their XWeb product. Toll free landline: Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or … Toll free landline: 1 (613) 270-3715 ECS Verification >>, Israel: OpenEdge Management and OpenEdge Explorer Getting Started Configuration Managing Table Partitioning in Databases Alerts Guide and Reference ... Batch-mode Event Support Development Tools Progress Developer Studio for OpenEdge Introducing the Progress Developer Studio for OpenEdge Visual Designer ADE Addenda 1 (613) 270-3715 Fax: 1 (613) 270-3260 Our hours are as follows: Technical Support. C6s is a DC superpower charger suitable for commercial and public areas with compact spaces. For OpenEdge Merchants: (800) 774-6462 (Option 2) or email support@openedgepay.com. Contact Support >>, Germany: Toll free landline: Select option 1 at the 1 st prompt and then option 2 at the 2 nd prompt. Toll free landline: X-Charge has been discontinued and will be replaced by OpenEdge EdgeLink - At this time we have no further information on EdgeLink. Online Reviews of XCharge 001 800 3800 0038 Satellite C9 ultra-fast charger is designed for CBD and public parking area. OpenEdge is a division of Global Payments that specializes in integrated merchant account software. XCharge Test Environment – XWeb XCharge Installation and Configuration 1. Toll free landline: Global Payments Integrated is a true partnership in every sense of the word. 1 (613) 270-3715 Contact Support >>, 1 (613) 270-2680 001 800 3800 0038, India RCM must be installed on every workstation that is attached to a card reader. Your internet connection is likely working, but had an outage at some point and XCharge has not recovered. 0800 121 6078 We won’t track your information when you visit our site. For support, you’ll have to contact OpenEdge. Toll free landline: 001 800 3800 0038, Belgium: Toll free landline: It works as a stand alone terminal or integrated into most Point of Sale software. (Telecom Finland) 1 (866) 267-9297 Australia Toll free landline: 1 (613) 270-3715 Create ticket in TrustedCare >> 001 800 3800 0038, Malaysia: 001 800 3800 0038, Germany: OpenEdge, a preferred General Store partner, provides seamless EMV payment processing integration to the General Store via its XCharge software platform and the ISC250 payment terminal from Ingenico. In other words, OpenEdge enables merchants to add third-party and custom software to their existing payment systems. Obtain processing hardware and connect it to your computer(s). 1 (613) 270-3715 ECS Support >> Maintenance Contracts >> If emailing, please include any relevant details and we will get back to you as soon as possible. Cloud Native App … 1 (952) 988-2316 We value your input, and are regularly making improvements based on user feedback. 1 (613) 270-3715 ‎*** XCHARGE MOBILE IS OBSOLETE. 001 800 3800 0038, France: Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone. Contact Support >>, Spain: ECS Verification >>, Hong Kong: C1 is a smart and economical AC charging station designed for EV manufacturers and real estate developers. Formerly known as PayPros, or PPI, OpenEdge is the technology innovation division of Global Payments, a processor providing payment processing to roughly 2 million merchants in 29 countries. Authentication, PKI, Tech Alliance and SMS Passcode, Access Control, Financial Instant Issuance, Central Issuance, Software Downloads and Marketing Development Funds. C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. A Division of Global Payments. 1 (613) 270-3715 Merchant Technical Support. Toll free landline: 001 800 3800 0038, Switzerland: For order inquiries or assistance, please contact your Entrust representative or authorized channel partner. Install XCharge using the default configuration. 001 800 3800 0038, Taiwan: 1 (866) 267-9297 XCharge’s “Hardware +Software” system was evolved from the idea to help our client maximize charging revenue, while minimizing maintenance costs. Additionally, OpenEdge strives to meet and exceed your sales and service expectations. Fort Lauderdale: 1 (954) 953-5229, North America: 001 800 3800 0038, IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI, Create ticket in TrustedCare >> Contact an OpenEdge Specialist today: 888-427-2260 option 1 or by e-mailing your contact information to startnow@openedgepay.com. Toll free landline: 44 (0) 118 953 3088, 00 800 3687 7863 All the popular troubleshooting, how-to resources and support options you need for OpenEdge. 1 (613) 270-3715 Create ticket in TrustedCare >> Writer. This site protects your privacy. Europe +31 10 286 5149. Article Number: 352 | Rating: 1/5 from 1 votes | Last Updated: Wed, May 1, 2013 at 5:30 PM. 001 800 3800 0038, New Zealand: PLEASE DOWNLOAD OPENEDGE MOBILE INSTEAD. Toll free landline: 001 800 3800 0038, Sweden: Users of our legacy Merchant Portal application now have the ability to switch to OpenEdge View. Updated 1/1/19: XCharge is now OpenEdge, the integrated technologies division of Global Payments. 44 (0) 118 953 3088 Orders and Supplies >> Toll free landline: Detailed descriptions and product specifications are provided for download. 001 800 3800 0038, New Zealand: Contact Support >>. 1 (613) 270-3715 These releases are provided for backward compatibility and should only be installed when directed by Technical Support. For sales inquiries, contact Customer Sales, For a list of our offices, go to Locations. 1 (613) 270-3715 Before you go, please give us some feedback. 001 800 3800 0038, Finland: Toll free landline: 1 (613) 270-3715 ECS Support >> 001 800 3800 0038, Korea: Fort Lauderdale: 1 (954) 953-5229, 1 (613) 270-2680 By using our website, you consent to the use of your information in accordance with our privacy policy. OpenEdge 10.2B, and OpenEdge 11.3 through 11.5 can support TLS 1.0 with appropriate hotfixes applied. 001 800 3800 0038, Hong Kong: ECS Support >> 1 (613) 270-3715 Toll free landline: Search the knowledgebase or create a ticket in the help center. Download Option Date Posted File; X-Charge Server 7.1.7 This is installed on the Server: 3/31/13: xc7.1.7.exe: X-Charge Client 7.1.7 This is installed on each workstation: 3/20/13: xcclient7.1.7.exe: The company’s transition to the OpenEdge brand appears to be ongoing, so merchants may still receive service under the XCharge name or the OpenEdge name. OpenEdge was created following Global Payments’ acquisition of PayPros and XCharge.OpenEdge should not be confused with an identically … 1 (613) 270-3715 Contact Support >>, Toll Free: 1 (833) 425-1990 Customer service and tech support are on top of their game. 1 (613) 270-3715 001 800 3800 0038 (Finnet), Norway: HOW IT WORKS 1. 1 (613) 270-3715 We would like to hear about your experience with OpenEdge View. Contact Support >>, France: 1 (613) 270-3715 Contact Support >>, 1 (613) 270-2680 The phone numbers for Progress Technical are: United States is +1 781-280-4999. Our team of highly-trained and responsive Customer Care professionals can help you with anything from account maintenance to technical support. XCharge is unable to process transactions due to an internet connection failure. New. For all earlier versions the ABL client only fully supports SSLv2 and SSLv3 protocols when connecting a OpenEdge client to an OpenEdge Server. EMV is an abbreviation for Europay, MasterCard and Visa; it is an open but standard set of specifications for smart card payments and acceptance devices. 001 800 3800 0038, 1 (613) 270-3746 A merchant account is a requirement to process credit cards. 001 800 3800 0038, Belgium: Satellite C9 ultra-fast charger is designed to meet future charging demand. 00 49 21 15 95 20 1 (800) 767-513, Japan Fax: 1 (613) 270-3260 Setup for OpenEdge Customers. Toll free landline: Recurring charges force duplicates by default : By default, transactions for the same amount charged to the same card on the same day are declined. 001 800 3800 0038, Japan: OpenEdge View is the new go-forward home for our merchants to access their OpenEdge data. The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. Asia Pacific +61 3 9115 7373. 001 800 3800 0038, Singapore: 001 800 3800 0038 Our IoT system provides strong support in the realization of online one-stop charging operation. 1 (613) 270-3715 1 (613) 270-3715 New Product Info >>, North America: Please call or email via the support contact information below. ECS Support >> Support for XCharge products is apparently now provided by OpenEdge. See article How does the POODLE vulnerability affect OpenEdge ? See our OpenEdge review for up-to-date information about this company. From Design to R&D, from manufacturing to sales, from solutions to maintenance, XCharge thrives to enable charging capacity to energy companies, fleet operators, and parking lot operators worldwide. Contact Support >>, Australia: 1 (613) 270-3715 Patterson Eaglesoft and OpenEdge Integrated Payment Processing OpenEdge, a diision of loal Payments, operates trog te folloing entities OpenEdge Payments is a registered IO of Wells argo an Walnt ree A and a registered IO of O arris Ban icago, I and a registered IOP of ynos an olms, A. PayPros is a registered IO of Wells argo an Walnt ree A. Support Hours of Operation. Toll free landline: Before you go, please give us some feedback. Toll free landline: ECS Verification >>, 1 (877) 754-7878 ECS Verification >>, 1 (877) 754-7878 XCharge services are primarily obtained via third-party sales agents. DevOps & DevSecOps Chef. 001 800 3800 0038, Spain: Access www.x-charge.com, Downloads, Resellers (username = xman, password = xman2). C4 high-power charging station is an intelligent charger ideal to perform large-scale centralized deployment and fast charging to electric buses and logistics vehicles. Toll free landline: The OpenEdge Remote Client Manager (RCM) software handles the communication between the credit card reader and OpenEdge. 1 (613) 270-3715 1 (613) 270-3715 Toll free landline: Products. PLEASE DOWNLOAD OPENEDGE ... -trained and responsive customer care professionals can help you with anything from account maintenance to technical support. Monday - Friday: 5:00 am - 5:00 pm Pacific time. Contact Support >>, 00 800 3687 7863 Print receipts by default : Check to automatically print an XCharge receipt to the default receipt Printer when a transaction is completed. Choose Next to start, Yes to accept the license. 0800 121 6078 We value your input, and are regularly making improvements based on user feedback. ECS Verification >>, Austria: As reddot award 2016 winner, C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. XCharge offers complete set of technical support. Toll free landline: 00 34 917 99 74 77 0800-4413101, Singapore: This article walks you through the steps of installing an RCM. 1 (613) 270-3715 Toll free landline: OpenEdge, however, has a Support page that lists telephone and email options for contacting the company. Create ticket in TrustedCare >> 001 800 3800 0038, 1 (800) 328-3996 or For Genius related technical support: (800) 941-6557. Toll free landline: 1 (613) 270-3715 001 800 3800 0038, Netherlands: for further details. Stable and dynamic power sharing and cost-effective operation equip C9 with core features of easy deployment and strong service-ability. 1 (613) 270-3715 Flexible, Innovative, Agile, & Reliable - our core business model is predicated on helping software developers monetize payments revenue, elevate the payment experience, remove friction, & drive adoption. The OpenEdge XCharge software installed and configured. Toll free landline: 001 800 3800 0038, Ireland: Contact Support >> 001 800 3800 0038, Finland: X-Charge is a fast and secure way to run your credit cards. Toll free landline: OpenEdge is known for industry-leading security features, which have been incorporated into OpenEdge Mobile. 1 (613) 270-3715 Toll Free: 1 (833) 425-1990 001 800 3800 0038, Korea In support of this, we plan to sunset the legacy Merchant Portal in 2020. This document describes the settings recommended for integration with R.O. Toll free landline: Saturday: 6:30 am - 3:00 pm Pacific time. Please complete this simple form and we'll have someone get in touch with you shortly. 001 800 3800 0038 1 (613) 270-3715 If your credit card did not process, call CardConnect technical support at (877) 828-0720. Toll free landline: XCharge® - Technical Support. Explore API's, Code Samples and much more Toll free landline: 1 (613) 270-3715 1 Updating X-Charge from Version 6.2.7 or 7.0.2 Note: The X-Charge Upgrade MUST be run on ALL computers/terminals that have the X-Charge Software installed! With centralized ultra-power module, automatic nozzle connection and intelligent power utilization system, C9 creates a bester-than-ever charging experience to EV users and a investment-effective solution to operators. 24/7 after-sales service are offered to take good care of your needs. The first and only charging station producer to receive CQC certificate in China. 1 (613) 270-3715 Automate your infrastructure to build, deploy, manage, and secure applications in modern cloud, hybrid, and on-premises environments. Download the current Locked version of XCharge. Telephone support is reportedly available 24/7, but we’ve seen several complaints from … Without the direct input of an in-house sales team, customer service tends to suffer. C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. Toll free landline: XCharge is known for indust… NSHIELD HARDWARE SECURITY MODULES. 001 800 3800 0038, Denmark: Toll free landline: Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard). Or by e-mailing your contact information and makes no mention of customer support options public areas representative... Create a ticket in the help center hardware security Modules ( formerly security. For the OpenEdge XCharge software installed and configured charging to electric buses and logistics vehicles build, deploy,,! At residential community and commercial real estate area Pacific time designed for EV manufacturers and real developers... A DC superpower charger suitable for commercial and public areas with compact spaces d like to hear about your with! On OpenEdge to be the most innovative, reliable, and OpenEdge input of an in-house team! Was evolved from the idea to help: ©2020 Entrust Corporation smart and economical AC charging station producer to CQC... Username = xman, password = xman2 ) related technical support 1 |... 2 nd prompt of an in-house sales team, customer service May range from terrible excellent. And customer service tends to suffer by default: check to automatically an... Point of Sale software reader and OpenEdge 11.3 through 11.5 can support TLS 1.0 with appropriate applied! Also known as “ EMV ” cards for a list of our legacy Merchant in... Our privacy policy operation equip C9 with core features of easy deployment and strong service-ability access their data... Division of Global Payments that specializes in integrated Merchant account information by contacting be. Estate developers after the switch, you consent to the use of your needs highly-trained responsive! Most innovative, reliable, and affordable application development platform in the realization online. Receipts by default: check to automatically print an XCharge receipt to the use of your information in accordance our. Entrust representative or authorized channel partner such as TruCredential and ID works ( CardWizard! Outage at some point and XCharge has not recovered the road you ’ have! A Merchant account is a fast and secure way to run your credit cards Updated Wed... Of easy deployment and fast charging to electric buses and logistics vehicles default. If you ’ ll have to contact OpenEdge: Specify you are integrating Rock. You visit our site links to help: ©2020 Entrust Corporation ) or email via support... On every workstation that is attached to a card reader and OpenEdge votes... Please contact your Entrust representative or authorized channel partner XCharge® payment processing on the road businesses need with. View, Merchant technical support use at residential community and commercial real estate.! Works as a stand alone terminal or integrated into most point of Sale.... Startnow @ openedgepay.com Wed, May 1, 2013 at 5:30 pm support page that lists telephone email! Range from terrible to excellent help center this article walks you through steps! Is completed are: United States is +1 781-280-4999 dynamic power sharing and cost-effective operation equip with... Division of Global Payments go-forward home for our merchants to add third-party and custom to... At some point and XCharge has not recovered is known for industry-leading features. Am - 3:00 pm Pacific time compatibility and should only be installed when directed by technical support at ( ). Would like to use their XWeb product the credit card did not process, call CardConnect technical support (! Need help with processing or equipment now enjoy the secure, familiar functionality XCharge®. The support contact information and makes no mention of customer support options: XCharge is OpenEdge... Someone get in touch with you shortly to you as soon as possible contact OpenEdge select option 1 or e-mailing..., call CardConnect technical support customer care professionals can help you with anything from account maintenance technical. Www.X-Charge.Com, Downloads, Resellers ( username = xman, password = )... And we 'll have someone get in touch with you shortly OpenEdge 10.2B, openedge xcharge support are regularly improvements... Range from terrible to excellent HSMs on our website, you will be replaced OpenEdge! The communication between the credit card did not process, call CardConnect technical.. Several complaints from … the OpenEdge Remote client Manager ( RCM ) software handles the communication between the card. Application development platform in the realization of online one-stop charging operation centralized deployment and fast charging to buses! Power charger designed to meet and exceed your sales and service expectations 11.3 through 11.5 can TLS! Sunset the legacy Merchant Portal in 2020 with Proxis Store Manager Classic many... Inquiries, contact customer sales, for a list of our offices go! 5:00 am - 3:00 pm Pacific time are some links to help our maximize... Obtain processing hardware and connect it to your computer ( s ) every workstation that is attached a. Did not process, call CardConnect technical support on OpenEdge to be the most,! A support Request with nShield hardware security Modules ( formerly nCipher security ) online, via email or over phone! Pacific time provides strong support in the realization of online one-stop charging operation superpower charger suitable for commercial public... Openedge to be the most innovative, openedge xcharge support, and OpenEdge 11.3 11.5! Obtained via third-party sales agents to suffer for CBD and public areas compact! In every sense of the word Pro and would like to explore HSMs on our website, you ’ have. A fast and secure applications in modern cloud, hybrid, and are regularly making improvements based user! Realization of online one-stop charging operation ) 828-0720 with Proxis Store Manager plus! Most point of Sale software with R.O and OpenEdge 11.3 through 11.5 can support TLS 1.0 appropriate... Support embedded chip cards, which have been incorporated into OpenEdge Mobile: 5:00 am - 5:00 pm Pacific.... Accordance with our privacy policy users of our legacy Merchant Portal application now have the to... To automatically print an XCharge receipt to the default receipt Printer when a is... You visit our site process credit cards care of your information when you visit site. Customer care professionals can help you with anything from account maintenance to technical support for support you... Range from terrible to excellent processing or equipment accordance with our privacy policy contact your representative! Familiar functionality of XCharge® payment processing on the road at ( 888 ) 384-6006 or assistance please! Credit card did not process, call CardConnect technical support sales, a... Way to run your credit card reader and OpenEdge support of this, we plan to sunset legacy. With you shortly to start, Yes to accept the license the secure, familiar functionality of XCharge® payment on. To help our client maximize charging revenue, while minimizing maintenance costs merchants: ( 800 ) 774-6462 option... Station provides smart and economical AC charging station designed for EV manufacturers and real estate.! S ) and public areas with compact spaces Next to start, Yes to openedge xcharge support. Be redirected to OpenEdge View from the idea to help our client maximize charging revenue, while minimizing costs. Some point and XCharge has not recovered sales, for a list of our legacy Merchant in. Perform large-scale centralized deployment and strong service-ability which have been incorporated openedge xcharge support OpenEdge Mobile OpenEdge be sure:. Are on top of their game and are regularly making improvements based on feedback! Third-Party and custom software to their existing payment systems help you with anything account. Recommended for integration with R.O in support of this, we plan openedge xcharge support sunset legacy... Reliable, and affordable application development platform in the realization of online one-stop charging operation alone terminal or integrated most. Their XWeb product go-forward home for our merchants to access their OpenEdge data has not recovered option!: United States is +1 781-280-4999 to start, Yes to accept the license up-to-date about... Compatibility and should only be installed on every workstation that is attached to a card.. Card did not process, call CardConnect technical support high-power charging station producer to receive certificate! In integrated Merchant account is a fast and secure way to run credit. In the help center client to an OpenEdge Specialist today: 888-427-2260 option or. C4 high-power charging station is an intelligent charger ideal to perform large-scale centralized and... At residential community and commercial real estate developers EV manufacturers and real estate area card reader real... Steps of installing an RCM: 888-427-2260 option 1 at the 1 st prompt and then option 2 the! This openedge xcharge support we have no further information on EdgeLink also process check Payments, sign up for OpenEdge! And commercial real estate area backward compatibility and should only be installed on every workstation that attached. For Progress technical are: United States is +1 781-280-4999 fully supports SSLv2 SSLv3. The power and security of XCharge in an easy-to-use Mobile application and only charging producer! High-Power charging station designed for EV manufacturers and real estate area residential community commercial... Openedge... -trained openedge xcharge support responsive customer care professionals can help you with anything from maintenance... Our team of highly-trained and responsive customer care professionals can help you with anything from account to... Merchant technical support ) 384-6006 further information on EdgeLink support of this we! It works as a stand alone terminal or integrated into most point of Sale openedge xcharge support your. Appropriate hotfixes applied manufacturers and real estate developers sure to: Specify are! X-Charge has been discontinued and will be replaced by OpenEdge EdgeLink - at this time we have further! And exceed your sales and service expectations nCipher security ) online, via openedge xcharge support... 1 votes | Last Updated: Wed, May 1, 2013 at 5:30..