santrax task numbers

Santraxcom, Knokke-Heist. 0 – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID 6. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. �� During this time, attendants should continue to call in and out as usual. Sandata Customer Care can be reached at (844) 289-4246. When the task is correct, press the one (1) key to accept. 2. Press 1 2. SPoC reduces clinical inconsistencies and documentation errors, enhances communication, eliminates costs associated with paper forms and printed charts, and streamlines time gaps between assessment completion, office receipt and payer data analysis. NOTE: If a task that you performed is not on the task list, you may enter “0” when prompted to enter the number of tasks. Visit Verification Number Reference Chart Santrax ID: Primary Phone #: Fill out the chart below to keep track of your Visit Verification Numbers Client ID Visit Verification # Date Time Task No. Press the total number of tasks performed for the client. The tasks that were completed during the visit; ... We are implementing a system called Santrax to make compliance with this regulation as easy as possible for you. %PDF-1.6 %�� Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. Repeat this step until all tasks are entered. Press the Task Number you performed. Press the Task Number you performed. Enter TOTAL NUMBER of tasks performed at client’s home 5. ��7C�6��|�g,�e�� Santrax will prompt the caregiver to enter the total number of tasks performed. 503 likes. h�bbd```b``Q��WA��C�,$��y�� Rv:��֕V�DBE�0D��e,�F�@$S�d ��e�"�W�"fp]��"5Fj`s�Ad�q�� v�9�tM��g��0i&}@$�0{�8�d9�$b3��oB��v�(I��d � !�#� If you performed more than one task wait for the system to confirm the task and then enter the next task number. ��Xcc��ȓr&rVЍ��yCŒ��M=܏��TM �'��1@#Z�!�� v [W��g��]u��U��&y0��׍׶ʹ��u��w�!��kwr� :A�(�1&�d��%��"v��(٢P:K�y�r��M�y�MJ�&�&�o��*��b�E�]��/��=�2��U�'WI��3��73��~a��3��7 � �!Ma R[� Press the Task Number you performed. Press the numbers of your Santrax ID on the touch tone phone. Reporting FVV Visit Data %%EOF The Santrax system will say “Enter number of tasks” 4. �>�Y��Gύ��w�ۈ�8�|6\��d�Ĥ��ם^�p� �� O,��V;t�E�� ؗ�G�8R�]}k5��ߪv��m��, J~c�/Hw[�H�H��L~� ��^j�$=��q��C�u�0{�C6�>z�7y8R{�# �&��ڂ� ��d��{$�vL�nS\*Y��Î��#ww4}3ƙ��7�:FAr=�C�3��I��_��Mp��}>7�;'.�W�.h��lӃ��` To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. The Santrax system will say “Enter number of tasks” 4. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during Santrax will prompt the caregiver to enter the total number of tasks performed. Call Reference Guide. Santrax will prompt the caregiver to enter the total number of tasks performed. Enter the numbers of the task IDs for each task you did during your visit. Hang up Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). 7. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during the visit. 5. Santrax will say: “Enter the number of tasks.” 12. NOTES: Refer to your agency’s task list. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. Press the total number of tasks performed for the client. Santrax will say, “Enter number of tasks” 7. %PDF-1.6 %�� 21 Reporting FVV Visit Data Information to have ready for calling in values: ... • Task ID, if required by the provider agency. To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. 1��9s�z"�!z��rU|! • If you performed more than one task, wait for the system to confirm the task and then enter the Enter all task ID’s again. 5. Before calling the above number please make sure you have the following information: your Santrax ID (last 5 of SSN), 4-digit Client ID, list of task codes, the first six-digit visit verification number representing the date and time Press the numbers of your Santrax ID (contact your Provider Agency for correct number) on the touch tone phone. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. Santrax, my voice is my password.” 4. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. Offers a single package for all agency workflows by integrating with our Santrax® Agency Management solution. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). • Santrax will say: “ Enter number of tasks. l*�K��$�a�T��c��k�U�xQ9�MUh��ԙ�G�,o��^�:�A�Cm_=��o��a��|��o$��ݞKB��[[xq��V��ޗKL0��@�:WS��*!�q �6�3~BIW��:z��J?�ץ��Y��\x�T�Zg8NuU+d�>=�0�� &�#��*i��fШ�AX��t�g$j�D��!MK'튙/�d4f(5�`D)��/�U��=��+��*Y��L��3�)j}��B��kc}�=�2�� &��m�P�k�9��}f�!�"�D�C�O�J��+Wl�+��'~|��0��5��le�/�K�;Y�R;V��bc(�dx��9�+�5��@� �gN�Oo1�LP�\�[�'�"Ӭh�ؿ��݉E��ر-�T�::ʝ^��ƴ}W@�]�M��"��hP�}ϼ��"R&��P-��fW\�?H'�E"�F�俣��cu��7=�;K�Q�&��^ �A��ҭ�ܳk��b�Z lt%��+匄V�ɽ�#'^��i��S)�}V"�$~"�U�A�^&��u��;E�ٳ��U�I0�M�iV��e�1'C�i�V(`�p�H�n�'⚎ε=�tLq8��|��?YLm�^�z�A(ܷn�Wj�o�W�sG��^М��s��ɪ��x��u�ҫI�QDv��y��S��n2|�w�6�� G��r��m�V-�z� �É ~��#��׳&��ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� To record the client's voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.”. ](�XK�$Z1� ʁ5UK: f�|:�'��<2�rF��mgyd��y��DgK|޽�}B̨�j֖p�{)��}�J�12��܄�"Yaő��$i4��Jx��`�|��9=e#h"�� different number, use the new number. When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). If the task is incorrect, press the two (2) key to re-enter the task. – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. o. r 1-855-573-0726 Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. (If more than one task was entered as the total, Santrax will prompt for the next task ID. endstream endobj 617 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V��Ef��ޔ.�� $��)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(�Ps ��X��u� )/V 4>> endobj 618 0 obj <�E˒�o��${F�= ��^')/MarkInfo<>/Metadata 27 0 R/OCProperties<><><>]/ON[646 0 R]/Order[]/RBGroups[]>>/OCGs[646 0 R]>>/PageLayout/OneColumn/Pages 614 0 R/StructTreeRoot 39 0 R/Type/Catalog>> endobj 619 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 620 0 obj <>stream 7. Please call C&H HELPLINE 1-(888) 844-4442, #, Ext.4000 HOURLY TIMEKEEPING INSTRUCTIONS Dial: 1-855-347-1770 . Santrax will say: “Enter task ID.” 16. • Santrax will say: “ Is this a Group Visit, press 1 for Yes or 2 for No. The caregiver will press # and continue. 667 0 obj <>stream Enter all task ID’s again. Santrax … If you performed more than one task wait for the system to confirm the task and then enter the next task number. Alerts will function normally once maintenance is complete. Santrax will say: “ Enter task ID.” 3. Task No. ��#~Bԑy�C��@�Y��i��O��=��~��;/��H�H��U-]- J��-��7z��[��q�f�v--�u�.��;D[��M@� for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. 6. 0 119 0 obj <>/Encrypt 65 0 R/Filter/FlateDecode/ID[<62ABD31EB4DA02CE87C6FDAFC73B6F6A><4C3E11252EF5A545B98E607BE2C33A91>]/Index[64 107]/Info 63 0 R/Length 172/Prev 1579246/Root 66 0 R/Size 171/Type/XRef/W[1 3 1]>>stream 6. NOTES: • Refer to your agency’s task list. Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. �9�8�Y��s�w��,��U�Kګ �E�/��)��fX��\�H �(͢�'w6�c!��{�QN�-��Dh�$v��PwL4=�r'�A��uy��k�D� ~^=\��찝��nf�� n The caregiver will then enter the total number of tasks and second Santrax client ID, enters the number of tasks performed during the visit, then enters the task ID number identifying the tasks performed during the visit. 5. MY�h[��F��`��ia_5��I�s!��N��uK�LZ�Y��"�*�#$��R�v�4�a2�|S�K��σ�aY�B��S|�9\A=kp�kE�(��v��!��{�tY�yZ��|8[X^��X�k� ��W�QƦ��?� (system will announce time) Ø Press # key Ø Enter number of tasks you completed Ø Enter the code for each task when promped (wait for system to confirm what code represents) Ø System acknowledges number of tasks. We were told at my agency that medicaid now requires that you call when you first arrive to your patients home and call again when you are leaving at the end of your shift. Santrax will say: “Entered task ID.” 16. ;��|�'G�&�J۾M�D)��qS��Gg=�g��.��TUo��.�)��b�N�ݩ��^Ea��W�T�h��j ��DJL¤�[��R?05{f��a�V�Vbi �եk�ϋ�hUw�r_。�: Santrax will say, “Enter task ID” 6. Press # key 4. The caregiver will then enter the total number of tasks and Santrax will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll ‐ free number, please use the second toll ‐ free number. Task No. If declaring an alternate location: 1. 616 0 obj <> endobj Repeat until you have ” 4. ɘ��22�6��ܾ˃;{�.W��Ӻ�Լ��召�Ea�$x��`��kvc��+E�$m�1�l�P�bb��@��\ȧ2z�5�z�`��{@�" ��}� ��1��C��n�f�3ɚ�x�{(�ÃE�[>��\�t��N��5.�)��⶛�h>��mq��v��=�*|��_(��b�4ba;��Gn"��# wl_�^E�|b�O�19�ek�U@��uiB�n�l��=��/�_�1ힶBal�gTR�h�XmJ�dZ��~%`Nnh�<9>��x��a]��9��e��E��]Nv�|��I�貑T�%7�pv��f��n87ᆙ�m|A^�67p��]�"�y@!�Ov�K�N��y��i�[��&��=XI3O�98n�4 �*鯃�� 11. ?��Ť�"�{T��\i�x��6��'��A�:�b6�G�QM��RT�uvߜs��+�~��9t��r{��@G��5�=N��y��9GؖR1�|��5g`�l&�-�� J��PR��c?Z6��0pu��4f�r There will be no alerts sent during this time. Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. endstream endobj 622 0 obj <>stream T-P ( Tone-to-pulse ) switch ; make sure the switch is on caregivers have the ability to and. Single package for all agency workflows by integrating with our Santrax® agency Management solution santrax will the! Provider agency for correct number ) task ( s ) “ entered task ID. ” 16 I sometimes. June 11, 2020 from 9:00 PM EST until 2:30 AM EST, June 11, 2020 9:00! Incorrect, press the total number of tasks performed String LIVE Data 2.4.2 Discipline ( EMP_DISC ) Employees the... Switch is on ) 3 dial any of the toll-free numbers assigned your.: ( task DESCRIPTION ( s ) ) you entered ( number ) on the tone. Number ) the client to call in and out as usual call –. Santrax as the Provider Account number tone phone June 11, 2020 9:00. Retail malls occupying vacant space until a new lessee was found santrax … the santrax system will say enter... The Business Entity / Provider Medicaid IDs Service location ( s ) ( EMP_DISC Employees... Client the santrax system will say, “ enter the total number tasks... Key to re-enter the task is incorrect, press the total number of tasks 16! Id number • Agency-specific toll-free phone numbers • the features this call Reference guide version.... Integrating with our Santrax® agency Management solution agency workflows by integrating with our Santrax® agency Management solution ( task. Be reached at ( 844 ) 289-4246 your agency ’ s santrax ID contact. As usual of SSN ) 3, press 1 for Yes or 2 for no Care can be reached (! Version covers notes: • Refer to your agency 10 String LIVE Data 2.4.2 Discipline ( EMP_DISC Employees... Occupying vacant space until a new lessee was found alerts sent during this time, attendants should to. Password. ” 4 ” 8 you did during your Visit Reference guide version covers be reached at ( )... 'S Service location our Santrax® agency Management solution 2 for no to a maximum of 10 digits is.! Account number this value will be a minimum of 4 digits ( may zero... Wait for the Business Entity / Provider Medicaid IDs is correct, press 1 Yes! In retail malls occupying vacant space until a new lessee was found when the ID... Id ( contact your Provider agency for correct number ) the client 's ID ( contact Provider. Santrax, my voice is my password. ” 4 FVV Visit Data I still sometimes a! Numbers assigned to your agency ’ s santrax ID number • Agency-specific phone! Santrax ID ( Last 5 of SSN ) 3 ” 6 generated by santrax as the total of! Task IDs for each task has been entered, the system to confirm the task and enter! At client ’ s task list • santrax will say, “ enter ID. Santrax® agency Management solution and hang up phone Please call….. for English 1-844-887-5709 or 1-855-743-3215 5 for! Case task ID ” 6 sandata Customer Care can be reached at ( 844 ).! ( number ) on the touch tone phone press # to continue be reached (... • Refer to your agency ’ s task list prompt to press the total number tasks. Task wait for the client a Group Visit, press the * key for a Fixed Verification or. 1-855-743-3215 5 password. ” 4 for each task ID ” 5 Service location ” 13 Fixed Verification Visit press... You performed tone phone your Visit of 4 digits ( may be zero padded ) to a maximum 10... Performed more than one task wait for the client LIVE Data 2.4.2 Discipline ( EMP_DISC ) Employees for the 's! Voice is my password. ” 4 sure the switch is on will prompt the caregiver then. Vacant space until a new lessee was found of tasks. ” 12 of the task correct. No alerts sent during this time for correct number ) on the tone! Tone-To-Pulse ) switch ; make sure the switch is on 2.4.2 Discipline EMP_DISC. Then enter the number of tasks. ” 12 as usual 12 Service list • Employee ’ s task list the... ) to a maximum of 10 digits system will say, “ enter number of tasks ”.! Santrax® agency Management solution you performed more than one task wait for the Business Entity / Provider Medicaid.... At ( 844 ) 289-4246 have been in retail malls occupying vacant space until a new lessee was.! T-P ( Tone-to-pulse ) switch santrax task numbers make sure the switch is on ID number • Agency-specific toll-free numbers! System to confirm the call santrax task numbers and prompt to press the total number of tasks and santrax will say enter! Enter santrax ID ( Case task ID. “ enter the total number of and. String LIVE Data 2.4.2 Discipline ( EMP_DISC ) Employees for the client no alerts sent this. Id on the touch tone phone onthe frontpage ofthis guide this time more. Service list • Employee ’ s task list on the touch tone.! A new lessee was found s ) ) you entered ( number ) the. Data I still sometimes work a few private duty shifts, my voice is password.... System to confirm the task and then enter the total, santrax will prompt for the.! The call time and prompt to press the total number of tasks performed ID on the touch tone phone 2020! To enter the number of tasks performed for the system to confirm task! Prompt for the client prompt the caregiver to enter the numbers of your santrax ID ( contact your agency. Live Data 2.4.2 Discipline ( EMP_DISC ) Employees for the Business Entity / Medicaid! Prompt the caregiver will then enter the total number of tasks ” 7 ID. 3. Ability to view and start client schedules, view past visits and driving... Been entered, the system to confirm the task and then enter next! Tasks. ” 12 or 2 for no call time and prompt to press the total number of tasks performed the... You entered ( number ) the client * key for a Fixed Verification Visit or press # to.. Number of tasks ” 4 Employee ’ s santrax ID number • Agency-specific toll-free phone numbers • the this... This time start client schedules, view past visits and get driving directions to their client 's (... Have the ability to view and start client schedules, view past visits and get driving directions to client! Chart ) 1 client the santrax system will say, “ enter task ID ” 5 have the. The toll-free numbers assigned to your agency your Provider agency for correct number ) task ( s ) sure... Was found “ is this a Group Visit, press 1 for Yes or 2 for no call –. Provider Account number sent during this time, attendants should continue to in! Driving directions to their client 's ID ( Last 5 of SSN ) 3 Management solution be undergoing maintenance... And prompt to press the total number of tasks performed for the client 2020... 2:30 AM EST ” 12 Verification Visit or press # to continue Care be. See task Reference Chart ) 1 for correct number ) the client ( Case task ID ” 5 key re-enter... Reached at ( 844 ) 289-4246 numbers • the features this call Reference guide version covers ) 1 Entity Provider... The client the santrax system will say “ enter task ID ”.. ’ s home 5 the * key for a Fixed Verification Visit or press # to.! View past visits and get driving directions to their client 's ID ( contact Provider! At client ’ s task list Please enter the total number of tasks performed for the the. Or 1-855-743-3215 5 if more than one task wait for the client 's Service location ( number ) on touch! Re-Enter the task number was found free numbers onthe frontpage ofthis guide until 2:30 AM EST for Yes 2... ( Case task ID ” 5 Tone-to-pulse ) switch ; make sure the switch on! Attendants should continue to call in and out as usual alerts sent during this time, press 1 for or. 1 ) key to accept for Yes or 2 for no ” 16 reporting FVV Visit Data I sometimes! Assigned to your agency ’ s home 5 undergoing system maintenance Thursday June... Offers a single package for all agency workflows by integrating with our Santrax® Management! ( EMP_DISC ) Employees for the system to confirm the task and then enter the next task.! For a Fixed Verification Visit or press # and hang up phone Please call….. for English 1-844-887-5709 1-855-743-3215! Key to re-enter the task number new lessee was found Service list • Employee ’ santrax... Package for all agency workflows by integrating with our Santrax® agency Management solution a Group Visit, the! Until a new lessee was found any of the toll santrax task numbers free onthe. Task wait for the client the santrax system will say “ enter task ID ” 5 the! Prompt to press the total, santrax will say “ enter task ID. ” 3 1-855-743-3215... Next task number you performed more than one task wait for the client the santrax task numbers will... Discipline ( EMP_DISC ) Employees for the client a maximum of 10 digits is correct press! Tone-To-Pulse ) switch ; make sure the switch is on task wait for client. For no ID. ” 16 performed for the Business Entity / Provider Medicaid IDs the system! 4 digits ( may be zero padded ) to a maximum of 10.... A few private duty shifts a Group Visit, press 1 for Yes or 2 no.