We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. The next ‘jump’ was for kids I would say 6-8 (based on height) with 3 larger slides. Own or manage this property? Review of Sandos Caracol Eco Resort Reviewed June 25, 2019 Malena at the reception desk provided incredible guest service! Clean and staff wore masks as well as all guests when in restaurant and buffet. Mosquitos were not a huge problem when we were there, but if you can’t handle any at all (or tend to react badly to bites) you may want to consider this. While your comments are not typical of the vast majority of our guests experiences, we assure you that we will be forwarding your review to our Resort Management for their perusal. For an adult only vacation check out our Select Club exclusively for people who are aged 18 and above. There are a few unique activities here you can do, like see the wildlife that lives in the resort itself through its various nature paths and areas, or swim in a cenote. We also wanted to explore some spectacular cenotes which might be a little farther from this hotel. Our Honest Review (2021), It’s National Tequila Day! This is the version of our website addressed to speakers of English in the United States. Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,811 traveller reviews, 21,825 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #42 of 270 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. If you call the front desk it just rings forever, there are no email addresses on the website to email your questions! The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. Where Can I Get a COVID Test in Cancun & The Riviera Maya? That being said, it is away from the noise and hustle bustle around the rest of the resort. I'll start with the pros. Beach was amazing. Within the villa, there are a few different room categories ranging from Junior Suites (which accept families of 5) to deluxe rooms and standard rooms. They also have access to the Select Club areas, which is a bonus. GreenLeaders Silver level Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. I hope that helps. Customer service went bad after this. Some open only certain nights. Well, read on for my Sandos Caracol Hotel Review. Pretty tough job, right? How to Choose a Good Tequila 2021, Your Ultimate Guide to Hard Rock Riviera Maya Weddings (2020), list of job opportunities in Playa del Carmen. And the result was more than we ever expected!!!!! The towels were replaced, even though I asked for them not to be. Thank you for our time! The hotel was great. The summary of this review is that, with so many other all-inclusive options up and down the Riveria Maya, you are much better off staying practically anywhere else. Thank you, Annie (A disappointed first timer at Sandos Caracol), I understand where you’re coming from. Want prices and info to see if it works for your family? The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. We look forward to welcoming you back at your earliest convenience. Hello! We saw sereques throughout the site (aka agouti’s they are harmless, like jacked up guinea pigs), many coatis are similar to raccoons so watch out they will steal your food if given the chance. You must book this category to gain access. I’ve done many hotel reviews and Sandos Caracol has my vote. The cleaning products used are toxic and they were even used on the waterslides as the children were around. Your email address will not be published. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. These rooms are closest to the beach. They have left the vegetation and wildlife in the area unharmed. For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Sarah, Hi Sarah! . It is easy on your pocketbook, offers a LOT of bang for your buck, and is a fabulous family-friendly resort with a ton of activities for kids. I’m wondering if you can recommend a good building for the family rooms (the website states they are spread throughout the resort). There are animals everywhere! The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos. Board games, sports, it really doesn’t matter. Whether you want to enjoy breakfast next to the pool, or lunch by the beach with views of the Caribbean Sea, you’ll find everything, Response from Warren B, General Manager at Sandos Caracol Eco Resort. Warren B Web Relations Manager Sandos Caracol Eco Resort, For my parents' 40th wedding anniversary they flew the entire family out to Playa and got 4 rooms at the Sandos Caracol for us. Also how can I view the room service menu? She totally understood our necessity and limited budget. It is actually quite informative, and if you want to make the most of your time there, it’s a great intro to what’s available. Sandos Caracol Eco Resort, Riviera Maya: See 20,771 traveller reviews, 21,891 user photos and best deals for Sandos Caracol Eco Resort, ranked #67 of 282 Riviera Maya hotels, rated 4.5 of 5 at Tripadvisor. While we have been hit hard by the hurricanes this year, we are working very hard on ensuring our guests receive the experience they deserve. They’re big and beautiful! There is very little info and help for first timers around here!!! Water shoes are a must. Good sand and lots of beach chairs. Enjoy your vacation! Mexico is not the U.S., especially in the earlier hours. Warren B Web Relations Manager Sandos Caracol Eco Resort. While I know of, and have visited, other hotels in the area with much better beaches (storms have removed most of theirs), I chose Sandos because of available activities for my young granddaughters. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever. Sandos Caracol Eco Resort 3.96 based on 463 reviews #30 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. None of this is extra to the package that you pay for when you purchase your accommodation. The kids were happy. I would say that anyone 7 and under could enjoy this area and the parents appreciated it just as much. I would go back to the Sandos any day. There's a water park, Thank You Ankiseth for having taken the time to share with us your comments and opinions of your stay with us at Sandos Caracol Eco Resort. I would put in a request for a higher floor, but just keep in mind that this depends what room category you booked (the penthouse will automatically be top floor). Sandos has a cenote on site. Rest assured that we will share your praises of Diana Palomino with her and the Wedding Dept. Facility needs continued clean up from recent storms: downed trees, trash on trails, rooms with leaks, etc. Not much to see. Required fields are marked *, PlayaDelCarmen.com 2020 | All Right Reserved. Read the latest reviews for Sandos Caracol Eco Resort in Cancun, MX on WeddingWire. If you have young kids, bring a stroller. The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. what would be the best mode of transport for a family of 4? The Sandos Caracol works with Coco’s Animal Welfare to offer cat cafés (where the strays have access to food, water, shelter, and veterinary care), and they let the naturally occurring wildlife be where they are supposed to. We look forward to welcoming you back at your earliest convenience. It can be called any fancy name they want, it is timeshare and you will be there half a day if you decide to accept. Watch out. This means that the existing vegetation has been left to grow as nature intended. Food options were limited, due to capacity, and meals were tasteless and buffets cold. There is a serious lack of education when it comes to sustainability here. Sandos Caracol Eco Resort & Spa does a lot of things differently from its upper-middle-range, beachfront, all-inclusive competitors. It seems you know the layout of the resort quite well. Not really my cup of tea, but I was impressed that the other wildlife was left to be. We would love a ground floor room with a garden setting where we could sit out at night (with mosquito repellant of course) but not too far from amenities (food or water park or beach) Any ideas? Always at your Service! Book Sandos Caracol Eco Resort, Mexico on Tripadvisor: See 20,771 traveller reviews, 21,891 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,708 traveler reviews, 21,760 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #41 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. This area has mangroves, which grow in water. How far is the Sandos caracal from the main city market. This area is the furthest from the beach. thanks again for your informative post, Thank you for getting in touch! We recently got married at Sandos Caracol Eco Resort during this crazy time. Very sorry to hear your frustration Annie. Page 2. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. We weren’t offered anything on day of arrival so ate at buffet. Thank you! They thought with the various activities included on the resort plus the safe food options (there are some VERY picky eaters in my family) that this would be a good choice. Sandos Caracol Eco Resort, Riviera Maya: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 … Always at your service! We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Very frustrating.. uuugh. The sinkholes come in many shapes and sizes, and most tourists do pay for at least one visit to a cenote. The Sandos Caracol has almost 1,000 rooms. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. Wanted to make sure i am making the right choice of a resort. Hey Dana, it’s a great hotel. Family of four kids 10 and 13 We are also considering the Riu so if you have a comparative view that would be great. Thanks. Hey Lauren, yes there is plenty soft sand to enjoy. You can swim, snorkel and explore this area and it is absolutely stunning. Check your inbox Have an awesome weekend! Book Sandos Caracol Eco Resort, Mexico on Tripadvisor: See 20,765 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. Room rates include meals and beverages at onsite restaurants and bars. Sandos Caracol Eco Resort, Playa del Carmen: 20,771 Hotel Reviews, 21,891 traveller photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 … Feel free to contact our Travel Specialists today. But perhaps something more romantic such as the Blue Diamond, or El Dorado would work better? Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Thanks Richi, Kevin and Ruben! We are 60 years ildbooked penthouse select club adult only. As a family, you can take the resort’s Eco or Snorkeling tours to see animals in their natural habitat. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. I haven’t even received a map of the place!!! The Sandos Caracol is a series of 62 three-story buildings to make up 781 rooms. Kids Club, Baby Club, Teens Club, sports bar, water sports, water slides… You name it, Sandos Caracol beach resort has it. Thanks. Walk around the Sandos, explore the grounds. Food changed some Daily but the main dishes were consistent. Before considering this hotel for your next vacation I’ve listed out 5 things you should know before booking. more. There was always chairs available. FUN! We also ate breakfast at buffet every day. The water was amazing! They do invite all guests on their “vacation club” tour, but in a tricky way. Well, we played ping pong and pool, played beach sports together, tennis, went for a bike ride, snorkeled, and even headed out to sea on a kayak……. Please see our partners for more details. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. On other sites I have read guest reviews that state the property may be going downhill. Our family love it and our friends and family that couldn’t be there but also could enjoy trough social midia and we’re amazed as well, Hi Fabricio, Thanks for having taken the time to share your comments and opinions of your Destination Wedding stay with us at Sandos Caracol Eco Resort. It might be easier to wait there for 5 minutes until they arrive . And the best part, all of it is included. You check in at the front desk and are directed to guest services. They have been modernized as eco-rooms using solar panels. Overview Sandos Caracol Eco Experience Resort is an all-inclusive Hotel in Playa del Carmen, located on a beautiful white sandy beach in Riviera Maya. One of our awesome Travel Specialists will contact you shortly with more information on both , Wow! Behold, my honest review of the Sandos Caracol Eco Resort in the Riviera Maya! Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,708 traveler reviews, 21,676 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #40 of 265 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Now the hotel does do everything possible to combat them, including regular fumigation and offering free biodegradable mosquito repellent in many areas of the resort. The resort is located on a wide stretch of white sand beach. A Solo Females Guide To Travel in Cancun & The Riviera Maya 2021, Xel-Ha VS Xcaret: What’s the Difference? 121 reviews of Sandos Caracol Eco Resort "A wonderful all inclusive resort for the entire family to love!!!! They have options for compostable waste, areas for recycling, and provide reusable glasses rather than the disposable ones. GreenLeaders Silver level Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. In the midst of a lush area at the edge of an exotic jungle, it is surrounded by cenotes, mangroves, and a natural lagoon. We had such a fun trip! It’s a pleasure Scott! Hello, I’ve seen a lot of varying reviews about the food and the beach and I was wondering if you can clear this up for me. We also were thrilled with all of the wildlife on the resort: lots of monkeys, toucans, lemurs, and peacocks! There were such details such the mini limousine, the minister that spoke Portuguese that will make this moment unforgettable! Always at your service! Hey Theresa, I will have one of our expert wedding specialists reach out to you asap to discuss the different menu options at the different hotels. :’). Hello, Thanks for the great review. Are those room nice and remodeled, I heard they are the oldest on the property . The Rius are great but they are quite different and are 5 star. Ratings: Staff [6.4] - Cleanliness [7.3] - Location [6.7] One of our amazing Travel Specialists will contact you shortly, with information the The Sandos Caracol and it’s room types and locations . Can I get a list of the activities and shows with times? Select Club area is from building 58 through until building 73. Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,764 traveller reviews, 21,886 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Check them out below. As much as they are ahead of the other resorts, they can still make improvements. Couples in particular like the location – they rated it 8.4 for a two-person trip. Nothing gives you a wow moment like seeing a wild monkey up close. That way, I get to know first-hand what the experience is like. One of the natural occurrences is mosquitos. Nature being what it is and erosion is inevitable, there are areas when entering the water. :-) The food options during the day were a little disappointing, but I think it was a lack of options due to Covid. GreenLeaders Silver level Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. The ones in the 70’s are closer to the lobby and some have views of the parking lot. Would absolutely go back! It is an amazing option for a destination wedding, with different room categories for your different guests and offers really original options for the ceremony, such as by the cenote. We live in an area where recycling is still not the norm, and where Styrofoam and plastic are rampant. Hi Susan, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent stay with us at Sandos Caracol Eco Resort. It looks wonderful with lots of activities though more I have learned from.other trips can mean more to maintain. Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,743 traveller reviews, 21,832 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #59 of 280 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Resort in Playa del Carmen, Mexico 30 % of the other resorts, Caracol. Fact that that site is spread out a resort, trash on trails, rooms with leaks,.... Stop anyone from swimming a few rocks here and there grow as nature intended games sports... Ball when but I was impressed that the existing vegetation has been left to grow as nature.. Be from the lobby Sandos has what they call a vacation Club ”,! 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