Managed to contact through Facebook to be told my order hasn't even been despatched from the warehouse yet as there is a slight delay. Good price and delivered sooner than expected. 7 days after placing an order for 3 items totalling more then £150 at sale price, one item was delivered this morning the other two only just been dispatched. There are 18 customers that Scotts, rating them as bad. I’ve read some of the other reviews on here and it’s as if they are talking about another company, but I suppose you can only comment as you find. scotts Menswear know smart phone devices are an absolute pocket essential, and our features enable you to:- - Easily browse and search our collections - Refine product searches - Complete streamlined payments to ensure a smooth purchase experience - Locate your nearest store - Delivery to store option Good service and prompt delivery.very happy with my items ordered. Shop the latest menswear gear at scotts from Fred Perry, Pretty Green, Lacoste, Paul & Shark and more to get your clothing, accessories and footwear fix. The track my order link on the emails that have been received do not work, contacted customer service that did no more than send another link that again did not work. Compare Scotts Menswear with other companies before you buy. Our community is ready to answer. Without doubt, the worst customer service I have ever experienced. 3.9. www.scottsmens wear.com. With a reputation spanning over 30 years, we pride ourselves on being a market leader in premium branded lifestyle. Shop polo shirt, jumper & sports styles with Lyle & Scott. Great selection of items. There customer service is non existent, especially to online buyers! 3.6. They are strictly a scam company. I was then emailed the following day to be informed that my refund had been processed and would appear in paypal account in 2-3 hours. Free Delivery on orders over £75 & Free UK Returns - Discover the latest in men's clothing online. You've already flagged this customer 2 reviews. The do not adopt a common sense approach. Cant phone Scotts, can't phone Hermes... Emailed Scotts customer services... Said they would reply within 24 hrs !! Snap up one of our fantastic Scotts Menswear voucher codes and get a super saving on your order. Dispatched quick and a great price, Only the latest review will count in the company's TrustScore. Promised a call back from the Scotts team but not had one. Lyle & Scott Ltd. After a long series of back and forth, more lies on their end and the suggestion that I should send the jacket back for a full refund if I don't want it and insist I PAY the $80 international shipping, it turns out the product was never sent and they stole $200+ of my money. Ordered a few items over the last month or do, very satisfied with the ordering and delivery. Shop iconic Aquascutum Shirts, Tees, Polos & more with classic club check styles. I would not recommend them to anyone. Order 2 items from here received 1 item but not the 2nd n not getting told what's happening with the remaining item been 2weeks since I ordered Placed my order before 9pm and received delivery the following day. I received an e-mail the next day informing me that my order was cancelled and to expect a refund in 2-3 days. If it does not arrive tomorrow I will be forced to do card charge back to get my money as it has already been taken. Salaries, reviews and more - all posted by employees working at Scotts Menswear. Apart from initial error, the service and product delivery were excellent. Bought pair of trainers on the 21st November received item on the 26th which actually wasn't my item but someone else's. Worst Experience I Have Had With Customer Service! www.scottsmens wear.com. I had to take the jacket to jd sports in cork, they could only take one security tag off as other one was broken. Quality unique videos from The Brand Authority featuring backstage footage, interviews with sporting and musical legends and detailed pieces on the best menswear items around. I emailed the same person who said it was refunded to be told unfortunately it still wasn't processed. Salaries, reviews, and more - all posted by employees working at Scotts Menswear. First time to use this company. Scotts Menswear: Fred Perry Review Fred Perry is one of those brands I always associate with tennis (obviously) and No Doubt. A free inside look at company reviews and salaries posted anonymously by employees. I haven't recieved my order. Great service Useful. 3.9. www.scottsmens wear.com. So i decide to buy some trainers from Scotts as they were the only website that had my size in stock which sounds great but when i got my delivery i opened the shoe box only to see two different shoe sizes. The worst company I have ever dealt with.I get smug replies. Read reviews of Scotts Menswear, share your experience and resolve your issues. They should at least check the Box before they send the trainers out. Taking ideas and techniques but repurposing them for the road, Barbour International established a new age in British fashion. See what employees say it's like to work at Scotts Menswear. I just want this to be over but also what what I have paid for, Quick efficient service , my order was here within a couple of days and was lovely x. I ask for emails to be escalated. The worst customer service I have ever experienced. With great brands on sale such as adidas, Henri Lloyd, Lacoste, Fred Perry, Penguin, Firetrap and Duck & Cover, Scotts has established itself as a market leader in branded lifestyle fashion. ?. 7 Scotts Menswear reviews. © 2021 Trustpilot, Inc. All rights reserved. Read Sofia's experience of Scotts Menswear, and other reviews on A Spokesman Said. Good range with some exclusives. All i wanted to know was when should I expect my order, its nearly the following Friday and I still have no idea. I purchased a Henry Lloyd jumper for my son size xxl from Scotts menswear Meadowhall He wore it once and I my wife carefully hand washed it as per instructions, it shrunk so badly it wouldn't fit a child.As this item was £85 we took it back to store who said it had to be sent off for inspection and were unhelpful and rudeA week later the jumper was returned still damp from our wash saying they couldn't find a fault with the jumper therefore it was our fault which is a lieI even doubt it was inspected they should have tried hand washing themselves to see if it shrunk some moreHowever they hadn't touched it a week later it was still damp and smelling of the same washing liquid we used and the letter they sent was damp and barely legible as it had been sealed in the plastic bag with the damp jumperThe customer experience from start to finish has been terrible they love charging top money for things but are useless when things go wrongIf you are going to spend your hard earned money on designer labels go to a more reputable customer friendly companyNever give your money to these people but if you do buy anything don't have a problem especially don't wash the item I will be taking this matter up with trading standards and also contacting Henry Lloyd directWorst customer experience ever. Still waiting !!! Overall rating. Shop the latest menswear gear at scotts from Fred Perry, Pretty Green, Lacoste, Paul & Shark and more to get your clothing, accessories and footwear fix. GB. Scotts Menswear interview details: 2 interview questions and 2 interview reviews posted anonymously by Scotts Menswear interview candidates. I purchased two polo shirts from Scotts, which totalled £70. I am yet to recieve a reply from Scotts! The website was easy to navigate and create an account. Leave a Scotts Menswear review to help others save money with the best cashback offers around. !, told have to send the item back before they will issue a replacement which I have done. I am yet to receive my trainers but since Scotts works on a DDU (Delivery Duty Unpaid) basis, I am likely to have to pay the courier as well! My order was dispatched quickly and regular updates were sent about the delivery. Placed a couple of orders with Scotts, all times good service. See business transparency Write a review Write a review Reviews 5,665 Write a review. Delivery fees for free standard delivery? The whole thing has been a joke and has made christmas unnecessarily stressful. Absolute lack of regard for customers and surely a issue for data protection here!!! I have now tried to contact them (of which there is no number you just have to email) to be told numerous different things, parcel not been sent, picking errors, courier lost parcel in transit. Contacted them, via email! Ignored my positive feedback.A business destined to fail if they continue to stick two fingers up at customers.AVOID. That was 2 days ago, still no response.... How is this company still in business ??? Ordered a new bag for work came quick with no hassle. After 10 days was told it's not faulty, I am awaiting there reasons as to why but have now read some very negative feedback on line about there returns policy which contravenes the sales of goods act amended October 1st 2015, so think this may take some time too sort.NICE STUFF BUT WHEN IT GOES WRONG A NIGHTMARE TO DEAL WITH, TRY TO AVOID IF POSSIBLE IF NOT BE WARNED!!!!!!!!! Plus free delivery when you spend £70 and 15% student discount | scotts Menswear I ordered a jacket from them two weeks ago and decided to cancel my order about a couple hours later. Read our member's Scotts Menswear reviews and feedback. I ordered a fred perry jacket from here as thought it looked like a reputable website. Will use again. I am filing a claim through my bank. I ordered from Footasylum, USC and Watch Shop on the same day and all these orders have been received before Scotts has even been despatched. I took it back for a refund and was told it had to be sent away for inspection. The jacket arrived with 2 store security tags on, not acceptable when shopping online. Do you agree with scotts Menswear’s 4-star rating? Ordered a £180 tracksuit on Sunday with delivery in 5 working days. i ordered a pair of trainers for my boyfriend 2 days ago and they have already arrived. Firstly 1star is higher than I wanted to give. Totally unacceptable and I will not be using again! Want to know more about working here? Scotts supposedly sent the shirts for "manufacturer testing to determine a fault" (I doubt this ever actually happens) what do you know, no fault found and therefore no refund offered! Website is the slowest I have used for many years constantly freezing and pages take an age to load. Reply. Check out what 5,824 people have written so far, and share your own experience. Do you agree with scotts Menswear’s 4-star rating? Barbour International was originally conceived as the brand of British motorcycling. Both of the garments had significant shrinkage when washed at 30, as per the label guidelines. For me A+ Was pleasantly surprised, received my order delivered the following day, excellent. 143 were here. Pretty poor a business as large as them cant have a live stock ordering system, AND take 4 days to tell you a product will not be despatched. I recently bought a pair of trainers from Scotts Menswear's website to which I was charged £3.99 for standard delivery, I just reviewed my email receipt and thought UK Standard delivery is FREE on most websites, and Scotts Menswear is another that claims it is free, yet I was charged £3.99! It has quite a sporty, preppy vibe and I … It just gets worse and worse. Ordered 2 x items last Wednesday, paid £5.99 for next day delivery ! scotts Menswear Reviews 5,665 • Great . With a reputation spanning over 30 years, we pride ourselves on being a market leader in premium branded lifestyle. Shop online for Clothing at scotts Menswear | Free Contactless Delivery over £70 ️Buy Now & Pay Later with Klarna or Clearpay ️Student Discount ️ I had a parcel going missing before and it was resolved within 3 days.. and I didn’t have to go through the hoops I’m Being made to jump through just to get what I paid for over a month ago. DO NOT ORDER FROM HERE UNLESS YOU WANT TO BE DISAPPOINTED, Refund when I bought something online and it said in stock. They make fashion for the man’s man. They never turned up but had put down that I wasn't in when I was. When I phoned I was then informed that they were out of stock but would arrange a refund. Write a review. Do you agree with scotts Menswear’s 4-star rating? 170K likes. Scotts has collected 44 reviews with an average score of 2.66. Visit this website www.scottsmens wear.com. Not had any contact from Scotts since this and tried chasing this up today but phone number keeps diverting to JD Sports who cannot help. Quick and easy! GB. I recently purchased an item from Scott's in Warrington and on deciding that I didn't want it I went back to the store only to be told that "Scott's DO NOT offer refunds either choose something else or take the money on a gift card" needless to say I'm not best pleased at the level of customer service from such a large company but I should have expected it given they are in the same retail group as JD and their returns policy is a joke too!!! The jd sports helpline live overseas do not order from here UNLESS you WANT to be sent over years. Christmas unnecessarily stressful was supposed to be sent away for inspection reviews out of 6,791 fast... What 7,068 people have written so far, and share your own experience bravery. Will not use this company page the Arndale and Stockport British fashion it ’ got. The company 's TrustScore and pages take an age to load items Wednesday. My items to come and its been over a week a question about working or interviewing at Scotts Menswear about... 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